Contact & Feedback

We read everything — feature requests, questions, partnership ideas and bug reports all go to one place: info@pongvn.com.

How to help us help you

• Feature / game idea — tell us the game or feature you wish existed, and what you'd use it for.
• Bug report — include the game name, your browser, and what happened vs. what you expected. A screenshot helps.
• General inquiry / partnership — just say hi and what you have in mind.

Corrections

This one we mean, and it is the reason this page is worth reading. Our pages make factual claims — about reaction times, about what the research does and does not show, about what our own code measures — and we cite where each one comes from. If you find one that is wrong, tell us. We would rather be corrected than be confidently wrong in twenty-three languages.

We have already had to do this to ourselves. These pages used to repeat the widely-quoted claim that elite gamers react in 150–180 ms, which the peer-reviewed evidence does not support; they quoted a clicking "world record" that does not exist; they cited an aim-training study that was never published because it was never conducted. All of that is now retracted in the text, named rather than quietly deleted. If we missed one, the email above is the way to tell us.

What to expect

One person reads this inbox, so a reply may take a few days. Bug reports get looked at first, because a broken game is worse than a missing one. We do not have a support team, a ticket system, or a chatbot, and we are not going to pretend otherwise.

GGReflex is made by Pong Studio Co., Ltd, a small studio in Vietnam. The other things we build — Toolio and Trynkit — are linked in the footer, along with the social channels.